I liked PRS, now I love them !

BGood

Well-known member
Joined
Jul 4, 2024
Messages
411
Reaction score
1,341
Some of you might know that my SE Zach Myers had a loose truss rod rattle that I couldn't find a way to fix, without taking the neck apart.

I ended shipping the guitar to PRS and they sent it to their tech center. Ten days ago, they replied this:

We currently have your guitar in the tech center for service and we feel the best course of action would be to replace the guitar. Unfortunately we no longer offer the Zach Myers in Tampas Green and a replacement would be in Myers Blue.

Of course, I accepted.

Just minutes ago, I saw a box on my front porch.

A brand new 2025 PRS SE Zach Myers. I'm flabbergasted !

01+.jpg
 
Last edited:
Of course, I accepted.

Just minutes ago, I saw a box on my front porch.

A brand new 2025 PRS SE Zach Myers. I'm flabbergasted !


Congrats on the new / replacement axe

This is a perfect example of how an issue can be solved
GREAT Customer-Service !
 
Back
Top